post # 3

Following the guidelines for observer feedback to a group is important. There are simple rules that you should follow that will greatly improve your feedback and in turn improve the group. First avoiding generalization is important. Being specific is helpful for a group so they can pin point a problem, or strength. Second, paying attention to behaviors in the group that could be changed is key. The point of feedback is to better the group and to better the group you must better the individuals in the group. Do not debate or argue with the group. You must remember it is not about you or your thoughts, it should be all about the group so leave the debating to them. Try not to micro manage the group, or go over every little process that involves group work. If you chose two or three specific things that is better the group. Remember your role as an evaluator or developer and try not to get give personal opinions because you are not there as a group member. Try to focus on the positive things the group did and always end your sessions with detailed suggestions on how the group can improve. When presenting ideas to the group be as clear and concise as possible, if the group did not understand your feedback you wasted both of your times. Try your best to compliment in public and criticize in private, you wouldn’t want to offend someone in front of their group. Lastly, and most importantly develop a solid relationship with the group members because this will pay off in the end.